Oxford International Inc

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Business Computer Services On-Call & Managed Contracts
PC support/upgrades/installation/threat removal

EXPRESS - FAQ Links - Click on the desired link below

Are you a Maui based Small Business Owner with

2 to 100 Computers?

Forget dealing with Arrogant, Unresponsive Techno-Weenies Who are Impossible to Reach When YOU Need Them, Dont Follow Through On Your Requests, And Confuse You with Geek Speak.
Well Make your Computer & Server Problems Go Away
AND Give you a Real, Live, Plain-English Speaking Person to Talk TO 7 Days a Week when YOUR BUSINESS has computer and network issues
We can save you money in support, wasted time in waiting for slow systems, give you the time to run and operate your business, with the peace of mind having an experienced company of professionals service your needs - Guaranteed
WOULD YOU LIKE TO HAVE A COMPLETE Corporate IT (Information Technology) at your disposal for your Small Business WITHOUT the OVERHEAD COSTS????
ASK YOURSELF a few simple questions about your Small Business computer systems needs
Are you in need of high quality, reliable Computer Systems services?
Is your support available WHEN YOU NEED IT?
Can you get your projects done on time & budget?
Do you have computer, network software issues that never seem to get resolved?
Are your computers running slow or is your browser displaying alternate pages instead of what you have typed?
Is your client information secure?
Is your wireless network secure?
Does your current systems support provider KNOW "Business" or JUST computers? We KNOW BOTH........
How long would it take to restore your data and reopen your Business in the event of a disaster?
Can your current vendor support you as you outgrow your small servers and need to expand to other more powerful mid-size server platforms?

TURN TO THE EXPERTS Oxfords Team Of Highly Experienced Professionals

We specialize in computer/server repair, installation, and support for Small Business owners in the Maui & Reno areas. Our expertise in global international Corporate systems and our Maui & Reno locations ensure that we can be your Total Computer - IT (Information Technology) Solutions provider as your business grows

Our typical Small Business customer has 2 to 100 PCs, 1 to 2 Servers, is a Professional Service or Retail Business, relies heavily on e-mail, and the internet for communication. Many have customer databases or documents which are integral to their businesses. They want a Technology Partner who can grow with them as their needs and size change.

This is a reprint of a statement from one of our client's who is the CEO of a Non-Profit Services Company. They had a full-time IT Administrator and were plagued with complexity, downtime, and inability of the staff to due their tasks efficiently:
What are the biggest benefits youve received or experienced since hiring us?

Lower overhead operating costs. We went from a full time staff position to an on-call as needed basis of costs.

Our equipment does not break down as before and all programs are automatically updated.

Our software licenses are current and systems problems have disappeared.

Computer related issues are no longer a daily or routine concern.

This is a reprint of a statement from one of our client's who have a Sports Recreational Vehicle retail Sales, Parts & Service Business representing numerous Manufacturers & Products. Their systems were unreliable, undersized, software, and manuals were scattered in numerous boxes, file cabinets, & desk drawers:
What are the biggest benefits youve received or experienced since hiring Oxford?

Oxford completely organized and made the computer system a more efficient system. We had so much down time before and when they came in and set up our server and 20+ stations, we had very little or no down time. When we upgraded the system (twice) due to our Management system software, they were there all night with us to make sure that everything went well and that we had no down time when we opened the doors to customers the next morning.

They organized us and we have minimal down time. Computer systems are running more efficiently and therefore employee productivity increased and happiness abounds!

They have superior knowledge in so many aspects of the computer industry and helped us decide which way to go in our decision making in regards to hardware and software decisions. They do their research and come back to us with their findings to help us make to proper decision for our company.

Our clients hire us to support their network because they do not want to incur the overhead and cost of a full-time IT staff, and they do not want to burden their employees with the responsibility of troubleshooting the company computers and network along with their regular duties.
We are most successful in working with clients that:
Demand reliability and security from their computers and network
See Technology as a power tool for increasing productivity and gaining competitive advantages
Want a Technology Partner that WILL act as a TRUSTED ADVISOR and seek to improve the position of their company on all areas
Are willing to invest in technology to improve communications and eliminate manual tasks

We survey all of our clients and ask them comment on five questions.
This is what just a few of our clients have to say about us:
This is from a Coffee Roasting company with both Wholesale & Retail Operations

What do you like most about our services? - Very Knowledgeable, timely response, easy to work with.

Tell us about a specific experience you were happy with? - I was on Kauai when my office assistant called to let me know of the crash of our accounting program. We called Oxford in and they were able to restore most of the data. They also researched and reconfigured our backup program to work properly.

What could Oxford do to deliver a WOW experience? - Perform Miracles! Nay - Im very pleased with the level of service Oxford has provided our companies.

What are the biggest benefits you have received or experienced since hiring us? - George from Oxford is the first person who has taken the time to explain how and why, but most importantly documents his recommendations in writing for me to review, discuss and plan. It is not often we have the opportunity to work with someone who provides a high level of comfort and security.

Would you recommend our services to others? Why or why not? - Most definitely. (Maybe not to all-would like to be selfish to keep time for our company) Just joking-

What do you like most about our services? - We feel like we are top priority with every issue weve had. We get such a quick response time with every need.

Tell us about a specific experience you were happy with? - We have many wonderful experiences, but to name one. When we arrived one morning to find our dispatch computer program down, Oxford was on top of it ASAP. We were up and running with in a few hours. When weve had problems, its been nice to know, with our company being a very busy company, we have wonderful people to handle the issues for us.

What could Oxford do to deliver a WOW experience? - Nothing, they already do......

What are the biggest benefits you have received or experienced since hiring us? - Definitely being able to work with Oxford, developing a wonderful working relationship. They know exactly what our needs and expectations are and they are fully committed to satisfying them.

Would you recommend our services to others? Why or why not? - Yes, we already do! Not only to other business associates, but to individuals who have computer problems.

Oxford is a Maui & Reno based company with Domestic and International experience. Its roots are founded in mid-range corporate systems. As part of our expansion strategy we are providing this expertise to Small Business clients
Oxfords staff is Certified by CompTIA in hardware & software service, Microsoft as a Certified Professional/ Small Business Specialist, IBM Certified for e-Business & IBM Series i/AS400

What does this mean for me as a Maui Small Business?

It means that your systems issues will be handled by people who understand Business AND Computers with over 20 years of experience.
You will be satisfied just like our other clients.....

Maui Small Business Computer Services

Business Computer Services On-Call & Managed Contracts

Web and e-Business Solutions

International Systems Consulting, Project Management, Programming & Support - Reno Corporate Office

e-Business Solutions. Website and e-Business development
Applications Design & Development. Custom programming for line-of business applications
Systems Integration. Changing systems/databases/platforms? Expanding beyond the typical server, need more computing power?
24 x 7 World - Wide Support
We have specialists on the Front Line for all your Small Business support calls. You can contact us at (808) 891-8397 or (775) 772-6492 for immediate response or at support@oxfordmaui.com.
We can either resolve your problem on the phone, on-line, or dispatch our on-site support staff to your Maui or Reno area locations

Our staff will be dispatched for on-site support in cases where we can not assist you remotely

Oxford has invested in remote support software from Cisco, Microsoft, and WebEx so we can service you remotely as well as on-site if you wish
We currently service our client's and our own servers via Secure remote access connections for routine updates & monitoring after hours
We also can now establish a remote connection to ANY PC/SERVER via the internet while talking to clients on the phone using our WebEx support center software. (You can see everything we do and disconnect the session at any time. We respect you and do not access anyone's PC without their consent)

Large Scale Projects/New Equipment Installation

Strategic Partners are also available for Security and Cabling needs

We are currently offering several FREE Special Reports for our clients & prospects

Oxfords staff is Certified by CompTIA in hardware & software service, Microsoft as a Certified Professional/ Small Business Specialist, IBM Certified for e-Business and IBM Series i/AS400

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